Answer By law4u team
Institutional elder abuse refers to harm or neglect experienced by senior citizens residing in or receiving care from facilities like nursing homes, hospitals, or assisted living centers. India has legal provisions aimed at preventing such abuse and ensuring the dignity and safety of elders in these settings, although challenges remain in enforcement and oversight.
Specific Laws and Regulations
1. Maintenance and Welfare of Parents and Senior Citizens Act, 2007
This Act provides for the maintenance of senior citizens and protection against abuse.
It includes provisions for setting up tribunals where elders or their representatives can file complaints against institutions or caregivers.
2. The Rights of Persons with Disabilities Act, 2016
Protects elderly persons with disabilities in institutional care against neglect and abuse.
Ensures access to adequate care and safeguards.
3. Indian Penal Code (IPC) Provisions
Sections related to assault, cruelty, neglect, and wrongful confinement can be invoked in cases of elder abuse in institutions.
4. Regulatory Framework for Elder Care Facilities
While India lacks comprehensive federal licensing for nursing homes, some states have guidelines or licensing requirements.
The National Policy on Older Persons (1999) emphasizes the improvement of institutional care standards.
5. Consumer Protection Laws
Senior citizens can use consumer courts to seek redress for deficient services or abuse in private care institutions.
Challenges in Institutional Settings
- Lack of standardized licensing and regular inspections in many regions.
- Underreporting due to fear or dependency on caregivers.
- Insufficient training of staff and poor monitoring.
- Need for stronger implementation mechanisms and awareness among elders.
Complaints and Redressal Mechanisms
Senior citizens can approach elder abuse helplines, legal aid services, or local tribunals established under the 2007 Act.
NGOs and advocacy groups often assist in filing complaints and ensuring follow-up.
Some hospitals and care homes have internal grievance redressal systems.
Example
A senior citizen in Bengaluru faced neglect and verbal abuse in a private nursing home. The family filed a complaint under the Maintenance and Welfare of Parents and Senior Citizens Act, 2007. The tribunal ordered compensation and mandated the institution to improve care standards, monitored by local social welfare officials.