- 11-Jan-2025
- Criminal Law
If you are overcharged for a service or product, you have several rights and options:
Consumers have the right to be charged a fair price for goods and services, consistent with advertised prices and the terms agreed upon at the time of purchase.
Keep receipts, invoices, and any communication regarding the service or product. This documentation will be crucial in proving your case.
Reach out to the seller or service provider directly to report the overcharge. Politely explain the discrepancy and request a correction or refund.
Check the seller’s return and refund policies to understand your rights regarding overcharges. Many businesses have specific procedures for resolving pricing disputes.
If the issue is not resolved, consider filing a complaint with consumer protection agencies such as the Better Business Bureau (BBB) or your local consumer affairs office.
If you paid by credit card, you may dispute the charge with your credit card issuer. They can investigate and potentially reverse the charge if the claim is valid.
If the overcharge is significant and the seller refuses to cooperate, consult with a lawyer who specializes in consumer rights to explore potential legal action.
If a consumer is charged $100 for a service that was advertised at $75, they should:
Discover clear and detailed answers to common questions about Consumer Court Law Guides. Learn about procedures and more in straightforward language.