Are Students Entitled To Refunds If They Withdraw From A University?

Students often reconsider their admission due to personal, academic, or financial reasons. In such cases, the University Grants Commission (UGC) and other regulatory bodies have laid down clear guidelines regarding refund of fees when a student withdraws from a course. These rules aim to protect students from financial exploitation.

Steps to Take for Fee Refund

Check the Refund Policy: Before withdrawal, refer to the university’s prospectus or website for the specific refund policy, which should be in line with UGC guidelines.

Apply for Withdrawal in Writing: Submit a formal request for admission cancellation with your reason for withdrawal and attach proof of fee payment.

Timeline Matters: Refund eligibility depends on how early the withdrawal is made:

• 15 days or more before commencement: Full refund minus ₹1,000 processing fee.
• Less than 15 days before commencement: 90% refund.
• Up to 15 days after commencement: 80% refund.
• Between 16–30 days after commencement: 50% refund.
• After 30 days: No refund.

Keep Records: Preserve fee receipts, withdrawal applications, and communication as evidence.

Follow Up: If the university delays or denies the refund, send a legal notice or escalate the matter.

Legal Remedies and Protections

UGC Refund Guidelines (2022): Mandatory for all universities to comply; any violation is subject to penalties.

AICTE Norms: For technical courses, similar refund provisions exist.

Consumer Court: Students can file a complaint in the Consumer Forum under deficiency of service.

Education Tribunal or Court: In case of prolonged denial, approach the State Education Tribunal or High Court through a writ petition.

UGC Complaint Portal: Students can lodge a grievance at www.ugc.ac.in/grievance for quick redressal.

Example

A student took admission in a private BBA program but secured a government college seat later.

She applied for withdrawal 10 days before the course started. As per UGC norms, she was entitled to a full refund minus ₹1,000.

When the university refused to pay, she sent a legal notice and filed a complaint in the consumer court, which directed the institution to refund ₹94,000 with interest and costs.

She also submitted a grievance on the UGC portal for further action against the college.