Can Elder Abuse Occur In Digital Or Virtual Environments?

Elder abuse is no longer confined to physical or emotional harm in face-to-face interactions. With the rise of digital technologies, seniors are increasingly vulnerable to abuse occurring in virtual environments. This form of abuse can be equally damaging and involves exploitation through cyber means, affecting seniors’ privacy, finances, and mental well-being.

Forms of Elder Abuse in Digital or Virtual Environments

Online Financial Fraud and Scams

Fraudsters target elders with phishing emails, fake investment schemes, lottery scams, or impersonation to steal money or sensitive data.

Cyberbullying and Harassment

Seniors may face threatening or humiliating messages through social media, email, or messaging apps, causing emotional distress.

Identity Theft

Personal information like bank details, Aadhaar numbers, or passwords can be stolen and misused to commit fraud or theft.

Neglect Through Digital Means

Caregivers may ignore digital communication needs of elders, such as failing to provide access to essential online services or medical teleconsultations.

Unauthorized Access to Digital Devices

Abusers may control or restrict elders’ access to phones, computers, or internet, isolating them from family or support networks.

Exploitation of Digital Assets

Seniors’ online accounts, cryptocurrencies, or digital property can be fraudulently accessed or misused.

Legal Actions and Protections

Information Technology Act, 2000 (India)

Provides legal recourse against cybercrime, hacking, identity theft, and online fraud affecting elders.

Maintenance and Welfare of Parents and Senior Citizens Act, 2007

Includes protection from neglect and exploitation in all forms, including digital neglect.

Cybercrime Cells and Police Helplines

Specialized units handle complaints related to cyber abuse and financial fraud targeting senior citizens.

Awareness and Education Programs

Many NGOs and government initiatives educate elders on safe online practices to prevent digital abuse.

Example

An elderly person receives an email claiming they have won a large sum of money and is asked to share bank details to claim the prize. Upon sharing, money is withdrawn fraudulently from their account.

Steps to address:

• Immediately report the incident to the bank and block online transactions.
• File a complaint with the local cybercrime cell or via the National Cyber Crime Reporting Portal.
• Inform family members or trusted persons to monitor accounts.
• Educate the elder on recognizing phishing and scam emails.
• Use antivirus and anti-malware software on all digital devices used by seniors.