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can a case be filed on a learning platform(app) that is constantly call and asking to take up the course even though i have told them that it is not needed

02-Apr-2023
Startup

Answer By law4u team

It is unlikely that you can file a case against a learning platform or app simply for constantly calling and asking you to take up a course. However, you can take certain steps to stop receiving these calls if they are becoming a nuisance or harassment. You can try the following steps: Register your phone number on the National Do Not Call Registry, which is maintained by the Telecom Regulatory Authority of India (TRAI). Once you register, telemarketers are not allowed to make unsolicited calls or send SMS messages to your phone number. Request the learning platform or app to remove your phone number from their database and stop contacting you. You can do this by sending them an email or making a phone call. If the learning platform or app continues to call you despite your requests, you can file a complaint with the TRAI or with your telecom service provider. They may take action against the platform or app for violating telemarketing rules. If the calls become threatening or harassing, you can consider filing a complaint with the police. However, if the learning platform or app has committed any fraudulent activities or violated any laws, you can consider consulting with a lawyer and filing a case against them.

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