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What is the procedure for filing a complaint with RERA?

14-Mar-2023
RERA

Answer By law4u team

The procedure for filing a complaint with the Real Estate Regulatory Authority (RERA) in India is as follows: Prepare the complaint: The first step is to prepare a written complaint that clearly explains the issues and violations committed by the promoter of the real estate project. Submit the complaint: The complaint can be submitted either online or offline. For online submission, visit the respective state RERA website and fill out the complaint registration form. For offline submission, visit the RERA office and submit the complaint along with the required documents. Provide supporting documents: It is important to provide supporting documents such as the agreement between the buyer and the promoter, payment receipts, and any other relevant documents to substantiate the complaint. Payment of fees: A nominal fee may be required to be paid for filing a complaint with RERA. Complaint review: Once the complaint is submitted, the RERA authority will review the complaint and investigate the matter. RERA order: Based on the investigation, RERA may issue an order directing the promoter to rectify the violations and compensate the affected parties. Appeal: If the complainant is not satisfied with the RERA order, an appeal can be made to the Real Estate Appellate Tribunal (REAT) within 60 days from the date of the order. It is important to note that complaints should be filed within the specified time limit as per the respective state RERA rules.

Answer By Amit Sharma

Rera procedures are online and aggrieved party can approach to bench by normal procedure. the online fees of 1000 rs to be paid to register your complaint. the provision and procedures are time bound, transparent and very efficient.

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